Shipping Methods / Shipping Costs

Domestic delivery (Germany) is free of charge. This means that in this case there are no shipping costs for the "Standard shipping Germany" shipping method. From an order value of 30,00 Euro we usually always ship within Germany with DHL. For orders with a value of less than 30.00 Euro we reserve the right to ship with Deutsche Post or Hermes.

To all countries outside Germany we ship with the following services DHL Premium, DHL Connect or UPS.

The following conditions apply:

Shipping terms

We deliver within Germany and to the following countries: countries of the European Union without overseas territories, without Canary Islands, without Ceuta and without Melilla and countries outside the EU.

Dispatch shall not be made to the following foreign islands: Dutch Antilles

Dispatch costs

Domestic deliveries (Germany):

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

EU-countries: EUR 9,95

Country group 2: EUR 14,95

(Andorra, Great Britain, San Marino, Switzerland)

Country group 3: EUR 16,95

(Bosnia and Herzegovina, Ísland (Iceland), Moldova, Republic of Norge (Norway), Македонија (Macedonia, The former Yugoslav Republic of), Республика Белоруссия (Belarus), Црна Гора (Montenegro)

Country group 4: EUR 29,95

(Türkiye (Turkey), Россия (Russian Federation), ישראל (Israel))

Country group 5: EUR 36,95

(Canada, Indonesia, México (Mexico), Singapore, United States, Қазақстан (Kazakhstan), 中华人民共和国 (China), 日本 (Japan), 香港 (Hong Kong Special Administrative Region of China)

Country group 6: EUR 39,95

(Argentina, Australia, Bolivia, Brasil (Brazil), Chile, Colombia, Costa Rica, Ecuador, New Zealand, Panamá (Panama), Paraguay, Perú (Peru), South Africa, Uruguay

Delivery to countries outside the EU: Please note that additional costs may arise from customs duties, fees and taxes for deliveries outside the EU.

Delivery periods

Unless otherwise specified in the quote, domestic delivery (Germany) of goods shall be made within 2 - 4 days, for deliveries abroad within 3 - 15 days from conclusion of contract (if advance payment agreed from the date of your payment order).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

The automatic calculation of shipping costs is only available to you if you have placed one or more items in the shopping cart.

Return shipments

If you are not satisfied with the ordered item or it does not fit, you have the possibility to return the product(s) to us within 14 days. You bear the costs for the return. Detailed information on your right of withdrawal can be found in the section « Revocation right ».

Terms of payment

We currently offer the following methods of payment:

For domestic deliveries (Germany) the following payment options are available:

Payment by PayPal

Payment by Klarna sofortüberweisung ("immediate bank transfer").

Payment by direct debit / direct debit (a service of PayPal Plus)***

Payment by credit card (a service of PayPal Plus)**

Payment by paydirekt

Prepayment (advance bank transfer)

In case of deliveries to a foreign country, you have the following payment options:

Payment by PayPal

Payment by Klarna sofortüberweisung ("immediate bank transfer" (only in the countries offered by

Payment by direct debit (a service of PayPal Plus)**

Payment by credit card (a service of PayPal Plus)**

Payment by paydirekt (only possible for holders of an account with a German bank)

Prepayment bank transfer

**) For payment by direct debit and credit card we use the service of PayPal Plus. For this you do not need a PayPal account and can instruct the payment without opening a PayPal account.

If you pay by direct debit, you authorize the payment service provider PayPal Plus used by us to collect the invoice amount from the specified account.

Further details on payment

If payment is made using a credit card or direct debit, your (credit card) account is debited in conjunction with the conclusion of the contract.

If you have any questions, you will find our contact details in the imprint.

The estimated shipping costs can only be used if the basket is not empty.