Shipping Methods / Shipping Costs

Within Germany, your purchase with us is shipped free of charge. And the best thing about that: since all the goods we are offering are in stock at our warehouse, you will not receive partial deliveries from us, but all items of your order in one single shipment. You will receive a tracking number to trace your parcel as soon as the goods have been packed at our premises and are ready for collection by the shipping service provider. This usually happens no later than 24 hours after we have received your order.

If you choose the shipping method "standard shipping in Germany", you will not be charged any shipping costs. From an order value of 30.00 euros, we also ship by DHL within Germany. For orders with a value of goods below 30,00 Euro we reserve the right to use Deutsche Post or another, cheaper shipping service provider when choosing the shipping method "standard shipping". 

"The postman always rings twice" or it is better not to miss a parcel.

DHL offers flexible delivery of your parcels with the DHL recipient services, even if you are unable to accept them personally at your front door. We are also happy to send your order directly to a DHL-Packstation or post office branch. To do this, please enter your DHL post number and the branch or Packstation number in the shipping address. For more useful information on receiving your DHL parcel from Boudoir Noir, please contact DHL directly.

To all countries outside Germany we ship with the following services DHL Premium, DHL Connect or UPS.

The following conditions apply:

Shipping terms

We deliver within Germany and to the following countries: countries of the European Union without overseas territories, without Ceuta and without Melilla and countries outside the EU.

Dispatch shall not be made to the following foreign islands: Dutch Antilles

Dispatch costs

Domestic deliveries (Germany):

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

EU-countries: EUR 9,95

Country group 2: EUR 14,95

(Andorra, Great Britain, San Marino, Switzerland)

Country group 3: starting at EUR 16,95

(Bosnia and Herzegovina, Ísland (Iceland), Moldova, Republic of Norge (Norway), Македонија (Macedonia, The former Yugoslav Republic of), Республика Белоруссия (Belarus), Црна Гора (Montenegro)

Country group 4: starting at EUR 29,95

(Türkiye (Turkey), Россия (Russian Federation) (currently no shipping possible) , ישראל (Israel))

Country group 5: starting at EUR 39,95

(Canada, Indonesia, México (Mexico), Singapore, United States, Қазақстан (Kazakhstan), 中华人民共和国 (China), 日本 (Japan), 香港 (Hong Kong Special Administrative Region of China)

Country group 6: starting at EUR 44,95

(Argentina, Australia, Bolivia, Brasil (Brazil), Chile, Colombia, Costa Rica, Ecuador, New Zealand, Panamá (Panama), Paraguay, Perú (Peru), South Africa, Uruguay

Delivery to countries outside the EU: Please note that additional costs may arise from customs duties, fees and taxes for deliveries outside the EU.

Delivery periods

Unless otherwise specified in the quote, domestic delivery (Germany) of goods shall be made within 2 - 4 days, for deliveries abroad within 3 - 15 days from conclusion of contract (if advance payment agreed from the date of your payment order).

Please note that deliveries are not made on Sundays and other holidays.

The automatic calculation of shipping costs is only available to you if you have placed one or more items in the shopping cart.

Express shipping: If you need a very fast delivery

For very urgent orders, we also offer the option of having your order sent by express delivery. For express shipping, additional costs will apply, which will be displayed when you select the shipping method during check-out or when using the shipping costs calculator. Within Germany we use DHL Express or UPS Express for your urgent shipments. Outside Germany we use either DHL Express or an express service by UPS. For express shipping within Germany we charge scale prices from 9.95 Euro (incl. VAT). Items marked "bulky goods" cannot be sent by express due to their dimensions. For all countries outside Germany, the costs for express delivery are calculated according to the country of delivery and the number of items contained in the order. You can find more detailed information on express shipping here.

Return shipments

If you are not satisfied with the ordered item or it does not fit, you have the possibility to return the product(s) to us within 14 days. You bear the costs for the return. Detailed information on your right of withdrawal can be found in the section « Revocation right ».

Terms of payment

We currently offer the following methods of payment:

For domestic deliveries (Germany) the following payment options are available:

Payment by PayPal

Payment by Klarna sofortüberweisung ("immediate bank transfer").

Payment by direct debit / direct debit (a service of PayPal Plus)***

Payment by credit card (a service of PayPal Plus)**

Prepayment (advance bank transfer)

In case of deliveries to a foreign country, you have the following payment options:

Payment by PayPal

Payment by Klarna sofortüberweisung ("immediate bank transfer" (only in the countries offered by sofort.de))

Payment by direct debit (a service of PayPal Plus)**

Payment by credit card (a service of PayPal Plus)**

Prepayment bank transfer

**) For payment by direct debit and credit card we use the service of PayPal Plus. For this you do not need a PayPal account and can instruct the payment without opening a PayPal account.

If you pay by direct debit, you authorize the payment service provider PayPal Plus used by us to collect the invoice amount from the specified account.

Further details on payment

If payment is made using a credit card or direct debit, your (credit card) account is debited in conjunction with the conclusion of the contract.

If you have any questions, you will find our contact details in the imprint.